top of page

Terms & Conditions

Terms and Conditions for Pop-Ups Collective

Welcome to Pop-Ups Collective! These Terms and Conditions ("Terms") govern your access to and use of the Pop-Ups Collective website, services, and applications (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Service.

1. Introduction

Pop-Ups Collective creates, promotes, and sells tickets for its own food and entertainment pop-up events hosted at multiple venues. We aim to provide unique and memorable experiences directly to our attendees.

2. Services Offered

Pop-Ups Collective offers the following services:

  • Event Creation & Hosting: We conceptualize, organize, and host a variety of food and entertainment pop-up events.

  • Event Promotion: We promote our own pop-up events to a wider audience through our Service and other channels.

  • Ticket Sales & Management: A secure system for selling tickets to our events, processing payments, and managing attendee lists.

  • Event Discovery: A platform for users to discover and purchase tickets for Pop-Ups Collective's events.

3. User Accounts

  • Account Creation: To access certain features of the Service (e.g., purchasing tickets), you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

  • Account Security: You are responsible for safeguarding your password and for any activities or actions under your account. Pop-Ups Collective cannot and will not be liable for any loss or damage arising from your failure to maintain the security of your account and password.

  • Eligibility: You must be at least 18 years old to create an account and use our Service.

4. Fair Usage & Prohibited Conduct

You agree to use the Service only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Service. Prohibited conduct includes, but is not limited to:

  • Unlawful Use: Using the Service for any illegal purpose or in violation of any local, national, or international law or regulation.

  • Fraudulent Activity: Engaging in any fraudulent activity, including misrepresenting your identity or ticket information.

  • Interference: Interfering with or disrupting the integrity or performance of the Service or the data contained therein.

  • Unauthorized Access: Attempting to gain unauthorized access to the Service or its related systems or networks.

  • Automated Use: Using any automated system, including "robots," "spiders," or "offline readers," to access the Service in a manner that sends more request messages to the Pop-Ups Collective servers than a human can reasonably produce in the same period by using a conventional online web browser.

  • Resale of Tickets: Unless expressly authorized by Pop-Ups Collective, reselling tickets purchased through the Service at a price higher than the original purchase price.

5. Content Standards

You are solely responsible for all content (including comments, reviews, and communications) that you upload, post, or otherwise transmit via the Service. You agree not to upload, post, or transmit any content that:

  • Discrimination: Promotes discrimination, hatred, or harm against any individual or group based on race, ethnicity, national origin, religion, disability, gender, gender identity, sexual orientation, or any other protected characteristic.

  • Harmful Content: Is defamatory, obscene, pornographic, vulgar, offensive, or otherwise harmful to any person or entity.

  • Harassment: Constitutes harassment, bullying, or threats against others.

  • Intellectual Property Infringement: Infringes upon the intellectual property rights (including copyright, trademark, patent, trade secret, or other proprietary rights) of any third party.

  • Privacy Violation: Violates the privacy rights of any third party.

  • Misleading Information: Is false, inaccurate, or misleading.

  • Spam: Constitutes unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation.

  • Malware: Contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment.

Pop-Ups Collective reserves the right to remove any content that violates these Content Standards or is otherwise objectionable, in our sole discretion.

6. Ticket Sales & Refunds

  • Pricing: Pop-Ups Collective is responsible for setting ticket prices for its events. All prices are in the currency specified on the event listing.

  • Payment: Payments for tickets are processed securely through third-party payment processors. Pop-Ups Collective does not store your credit card information.

  • Refunds: Refund policies are set by Pop-Ups Collective. Please review the refund policy for each event before purchasing tickets. In cases where an event is canceled by Pop-Ups Collective, a full refund will typically be issued.

  • Event Changes: Event dates, times, or venues may be subject to change by Pop-Ups Collective. We will endeavor to notify ticket holders of any significant changes.

7. Intellectual Property

All content on the Pop-Ups Collective website, including text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of Pop-Ups Collective or its content suppliers and protected by international copyright laws.

8. Disclaimers & Limitation of Liability

  • "As Is" Basis: The Service (website, ticket sales system) is provided on an "as is" and "as available" basis. Pop-Ups Collective makes no warranties, express or implied, regarding the Service, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

  • Limitation of Liability: To the fullest extent permitted by law, Pop-Ups Collective shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Service; (b) any conduct or content of any third party on the Service; or (c) unauthorized access, use, or alteration of your transmissions or content.

9. Indemnification

You agree to indemnify and hold harmless Pop-Ups Collective, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of [Insert Jurisdiction Here, e.g., Scotland/United Kingdom], without regard to its conflict of law provisions.

11. Changes to Terms

Pop-Ups Collective reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

12. Contact Information

If you have any questions about these Terms, please contact us at  popupscollective@gmail.com

Last Updated: July 23, 2025

bottom of page